Frequently Asked Questions
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Based in Colorado, US
Shipping Information for U.S. Customers
We send all art prints via USPS First-Class Mail, complete with tracking. You can expect delivery within 1-5 business days after shipment, though delays or lost packages are outside of our control once the item is in transit. If any issues arise, please reach out to us here, and we’ll be happy to assist you.
International Shipping
At this time, we are only able to ship within the United States. We hope to offer international shipping in the future, and we will update our policies when that becomes available.
Please note: Once a package enters the postal system, the tracking information provided is the same as what we can access. Unfortunately, we are unable to offer additional details about the status of your shipment.
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Your art prints are carefully packaged to ensure they arrive in perfect condition. Prints in the sizes 6×8”, 8.5x11” and 11x14” are shipped in a sturdy, recyclable kraft envelope, with a cardboard insert for added support. Each print is enclosed in a protective sleeve, backed with chipboard for extra stability during transit.
To maintain the print’s pristine condition, we recommend keeping it in its protective sleeve until you're ready to frame it.
Stickers will be carefully packaged in a sturdy, stamped envelope to ensure they arrive in perfect condition. If you purchase a sticker along with any art prints, the entire order will be shipped together in a more secure, larger package to minimize waste and reduce shipping costs.
Please note: If only stickers are purchased, tracking information will not be provided, as they will be shipped in a standard stamped envelope.
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If you receive the wrong item or your order arrives damaged, please contact us here, and we’ll arrange for a replacement. To help us resolve the issue quickly, kindly provide photos of any damage to the packaging or item so we can file a claim with the carrier.
Please note: Once an order has been shipped, cancellations are not possible.
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To ensure your fine art print lasts for many years or even generations, we recommend storing it in a cool, dry place, away from direct sunlight and high humidity. Archival materials, like the Canon matte paper we use, are specially designed to resist fading, discoloration, and deterioration over time. This means the print’s colors will remain vibrant for many years. We also use archival-quality inks, which are fade-resistant and help preserve the print’s integrity. When handling your print, it’s best to hold it by the edges or wear cotton gloves to avoid oils or dirt from your hands.
For framed prints, we suggest using acid-free materials and UV-protective glass to further protect your artwork. With proper care, your print will stay as beautiful as the day you first received it.
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I’m truly honored when someone connects with my art so deeply that they want it to become a permanent part of their story. If you’re considering using one of my designs for a tattoo, I kindly ask that you purchase a tattoo token.
This token not only grants you permission to use my artwork but also supports my ability to continue creating. You can learn more and purchase a token here. Thank you for appreciating and valuing my work in such a meaningful way.
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I am not currently accepting requests for custom artwork at this time.